Privacy Policy
ZenCoat – Privacy Policy
This Privacy Policy describes how ZenCoat (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
1. Information We Collect
When you visit ZenCoat, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This includes:
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Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
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Device Information: Version of web browser, IP address, time zone, and how you interact with the Site (via Cookies).
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes:
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Processing payments and shipping your orders.
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Providing you with order confirmations and tracking updates.
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Screening orders for potential risk or fraud.
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Providing you with information or advertising relating to our pet grooming products (if you opted-in).
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services, such as:
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Shopify: To power our online store.
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Payment Processors: To securely handle your transactions.
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Shipping Partners: To deliver your ZenCoat products to your doorstep.
4. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, or to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
5. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience and to remember your preferences (like your cart items). You can control and manage cookies through your browser settings.
6. Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: [support@zencoat.com]
